Visiting a patient
We believe that visits from family and friends are important to patient recovery. We do not have designated visiting hours across many of our wards, except for Maternity, Coronary Care (CCU) and Intensive Care (ICU).
Please note the hospital buildings are locked after 9pm. If you need to access the hospital after this time, please use the intercom facilities located at the Level 2 and Level 4 entry doors from the P1 multi deck car park.
Visiting Coronary Care (CCU) & Intensive Care (ICU)
Our patients in Intensive Care and Coronary Care require special care and treatment. We ask that only immediate family patients in these wards, and this may be limited to one (1) visitor at a time.
Visiting Maternity
To give our new mums time to rest and recoup, our Maternity ward has a designated rest period from 1.00pm – 3.00pm daily. No visitors other than partners/support persons are allowed during this time. Visiting hours for Maternity end at 8.00pm. Siblings and other children are welcome to visit as well.
Some of our babies need extra care in our Special Care Nursery, an accredited high dependency neonatal unit staffed with highly trained personnel. Parents, grandparents and siblings are welcome to visit anytime, however we do ask that only one set of grandparents visit at a time, and that grandparents and siblings are accompanied by a parent unless other arrangements have been made with the Special Care Nursery staff prior to their visit.
Visiting Children's Ward
We acknowledge and recognise the importance of family in the care and recovery of our paediatric patients. Being in hospital can be unsettling for everyone in the family. We have a designated rest period between 12.30pm - 2.30pm every day, plus restrictions on visitor numbers for both medical and surgical paediatric patients.
Infection Prevention & Control
Preventing the spread of infection within the hospital is of paramount importance to us. As a visitor hand hygiene is the single most important thing you can do to help. We have alcohol hand gel dispensers throughout our facilities, and we ask that you use soap and water, or hand gel, to cleanse your hands:
- On entering the ward before visiting a friend or relative
- Before helping a patient with their meal
- After using the bathroom/toilet
- After helping patients use the toilet/bathroom or commode
- On leaving the ward after visiting a friend or relative
Onsite accommodation for distant visitors
Jacaranda Lodge, located onsite near our main hospital buildings, provides convenient on-site accommodation options for patients, and for carers or visiting family members while a patient is in hospital.